Slitherine Service Status
All Incidents Login
Server OS update (#6)
Started: 03/09/2023 17:38 UTC

The OS will be updated. There will be no downtime.

Slitherine Same Login

MAINTENANCE

STATUS RESOLVED

Application update (#7)
Started: 03/09/2023 17:44 UTC

Updating Slitherine Same Login application. There will be a few minutes downtime.

Slitherine Same Login

MAINTENANCE

STATUS RESOLVED

Extension update (#8)
Started: 04/19/2023 15:26 UTC

An extension to the forum software will be updated. There should be no downtime. At the end of the update forum cache will be cleared that may lead to users logout.

MatrixGames forum

MAINTENANCE

STATUS RESOLVED

Server OS update (#9)
Started: 04/20/2023 19:13 UTC

Updating OS on servers. There should be no downtime.

Lobby
Lobby

MAINTENANCE

STATUS RESOLVED

System OS update (#11)
Started: 04/20/2023 19:17 UTC

Updating OS. There should be no downtime.

Slitherine Same Login

MAINTENANCE

STATUS RESOLVED

OS update (#12)
Started: 04/26/2023 16:52 UTC

There will be an OS update performed on the server powering Slitherine Same Login. The update will be non-interruptive.

Slitherine Same Login

MAINTENANCE

STATUS RESOLVED

Website update (#13)
Started: 04/27/2023 16:00 UTC
Expected ending: 04/27/2023 17:00 UTC

There will be the website software update. The update involves a database migration that will cause the webiste being unavailable for a brief period of time.

Slitherine website
MatrixGames website

MAINTENANCE

STATUS RESOLVED

OS update. (#14)
Started: 04/28/2023 15:21 UTC

Need to performing an emergency OS update. This may cause a bried downtime.

PBEM

MAINTENANCE

STATUS RESOLVED

Intermittent problem (#15)
Started: 04/30/2023 16:46 UTC

Our hosting experiencing a DDOS attack therefore our websites can be intermittently down. Sorry for the inconvenience.

Slitherine website
MatrixGames website
Slitherine website
MatrixGames website
Slitherine website
MatrixGames website
PBEM
Slitherine forum
Slitherine forum
Slitherine forum

MAINTENANCE

STATUS RESOLVED

Network equipment issue at hosting (#16)
Started: 05/02/2023 15:35 UTC

Our hosting is having network equipment issue that affects our servers. You may experience intermittent service unavailablility.

Ageod forum
CoH Wiki
Archon Wiki
PBEM
PBEM
Slitherine Same Login

MINOR OUTAGE

STATUS RESOLVED

Database corruption repair (#17)
Started: 05/02/2023 16:04 UTC

The database got corrupted on the server. We will try to repair it. Thanks you for your patience.

PBEM

MAJOR OUTAGE

STATUS RESOLVED

Minor website update (#18)
Started: 05/04/2023 15:45 UTC

Minor website update will be performed shortly. This should not cause a downtime. Cache will be cleared that will cause a log out for logged in users.

Slitherine website
MatrixGames website

MAINTENANCE

STATUS RESOLVED

Forum minor update (#19)
Started: 05/04/2023 17:22 UTC

There will be a minor update performed to the forum shortly. The update should not cause any downtime. The cache will be cleared that may cause a logout to logged in users.

Slitherine forum

MAINTENANCE

STATUS RESOLVED

Minor update to the forum (#20)
Started: 05/04/2023 17:34 UTC

A minor update will be performed to the forum shortly. The update should not cause a downtime. The cache will be cleared causing logout to logged in users.

MatrixGames forum

MAINTENANCE

STATUS RESOLVED

OS update (#21)
Started: 05/04/2023 18:08 UTC

The OS update will be run on the server shortly. There could be a brief downtime to services running on it.

PBEM

MAINTENANCE

STATUS RESOLVED

Minor website software update (#23)
Started: 05/23/2023 20:12 UTC

We are going to push a minor website software update. There should be no downtime but could be intermittent connection issues.

Slitherine website
MatrixGames website

MAINTENANCE

STATUS RESOLVED

The website update (#24)
Started: 06/01/2023 16:17 UTC

The website will be updated with minor updates shortly. There should be no downtime.

Slitherine website
MatrixGames website

MAINTENANCE

STATUS RESOLVED

Website software update (#26)
Started: 06/08/2023 21:00 UTC
Expected ending: 06/08/2023 21:30 UTC

We will perform the website software update. There could be brief interruptions in the access to the website during the update.

Slitherine website
MatrixGames website

MAINTENANCE

STATUS RESOLVED

PBEM email notifications are not sent (#27)
Started: 06/09/2023 19:01 UTC

PBEM email notifications are not sent.

PBEM
PBEM
PBEM

MINOR OUTAGE

STATUS RESOLVED

Forum extension update (#28)
Started: 06/14/2023 16:31 UTC

There will be forum software update involving one of its extenssions. There should be no downtime.

MatrixGames forum

MAINTENANCE

STATUS RESOLVED

Website update (#29)
Started: 06/15/2023 19:00 UTC
Expected ending: 06/15/2023 20:00 UTC

The website update will be performed. There may be intermittent brief access interruptions.

Slitherine website
MatrixGames website

MAINTENANCE

STATUS RESOLVED

Website update (#34)
Started: 08/29/2023 22:00 UTC
Expected ending: 08/29/2023 23:00 UTC

We are going to perform the website software update. It should be done within an hour. There should be no downtime.

Slitherine website
MatrixGames website

MAINTENANCE

STATUS RESOLVED

Website update (#35)
Started: 09/07/2023 20:00 UTC
Expected ending: 09/07/2023 21:00 UTC

We are going to perform websites update today at 8pm EDT. This may involve a few minutes downtime.

Slitherine website
MatrixGames website

MAINTENANCE

STATUS RESOLVED

Website maintenance (#36)
Started: 09/13/2023 16:35 UTC
Expected ending: 09/13/2023 16:45 UTC

The website will be updated. If everything goes normal it should not cause a downtime.

Slitherine website
MatrixGames website

MAINTENANCE

STATUS RESOLVED

Websites update (#37)
Started: 09/21/2023 18:00 UTC
Expected ending: 09/21/2023 19:00 UTC

We are going to perform website update today at 2pm EDT. If everything goes OK there should be no downtime.

Slitherine website
MatrixGames website

MAINTENANCE

STATUS RESOLVED

PBEM login issue (#38)
Started: 10/24/2023 16:48 UTC

There is a problem introduced in the latest update pushed to the Slitherine Same Login system that prevents users from login in to PBEM.

Slitherine Same Login

CRITICAL OUTAGE

STATUS RESOLVED

SameLogin networking issue (#40)
Started: 11/15/2023 16:42 UTC

There is a networking issue at the facility where SameLogin is hosted. We are moving the SameLogin to a node at another facility.

Slitherine Same Login

MAJOR OUTAGE

STATUS RESOLVED

Updates to the payment system (#41)
Started: 01/29/2024 13:00 UTC
Expected ending: 01/29/2024 15:00 UTC

We are going to test updates to the payment system. The test window is 2 hours, from 1pm to 3pm UK time. There should be no distruction to the work of the website.

Slitherine website
MatrixGames website

MAINTENANCE

STATUS RESOLVED

Node emergency maintenance (#42)
Started: 02/02/2024 18:50 UTC
Expected ending: 02/02/2024 14:30 UTC

We are performing an emergency maintenance on the physical node that runs these services.  The maintenance should be done withing 1 hour. These services can be briefly unavailable.

Ageod forum
CoH Wiki
Archon Wiki

MAINTENANCE

STATUS RESOLVED

Node maintenance. (#43)
Started: 04/27/2024 04:00 UTC
Expected ending: 04/27/2024 06:00 UTC

The physical node will be restarted today at 11pm EST. The downtime for services running on the node should be for around an hour.

Ageod forum
CoH Wiki
Archon Wiki

MAINTENANCE

STATUS RESOLVED

Migration to a new platform (#49)
Started: 03/28/2025 05:00 UTC
Expected ending: 04/28/2025 15:00 UTC

We are migrating our servers to a new platform, which will result in downtime during the scheduled maintenance window lasting from Thursday Mar 27th at 10pm MT till Friday Mar 28th at 8am MT. This will affect our websites, forums as well as PBEM3 legacy system.

Slitherine website
MatrixGames website
Slitherine website
MatrixGames website
Slitherine website
MatrixGames website
PBEM
Slitherine forum
Slitherine forum
Slitherine forum

MAINTENANCE

STATUS RESOLVED

SVN and FTP services are being worked on. (#51)
Started: 04/01/2025 00:00 UTC
Expected ending: 04/02/2025 23:00 UTC

We are experiencing an issue with the server hosting FTP and SVN service. The latest migration to a new platform done by our hosting provider resulted in incomplete data transfer. We are working on restoring the data integrity. The provisional ETA is tomorrow end of the business hours EST.

Public FTP

MAJOR OUTAGE

STATUS RESOLVED

Email deliverability problem (#52)
Started: 04/25/2025 00:00 UTC

We are experiencing an intermittent deliverablity issue with our emails. We've identified that an intermittent email deliverability problem is linked to our DNS provider. They are aware of this and are actively working to resolve it.

Slitherine forum
MatrixGames forum
PBEM
PBEM
PBEM

MINOR OUTAGE

STATUS RESOLVED

Matrix forum moves to new address (#53)
Started: 05/19/2025 15:00 UTC

We're moving the Matrix Games forum to a new address on Monday at 3pm UTC.

The current forum at https://www.matrixgames.com/forums will be relocated to https://forums.matrixgames.com.

There will be a short downtime of about 15 minutes during the move.

MatrixGames forum

MAINTENANCE

STATUS RESOLVED

Forum software upgrade (#54)
Started: 05/24/2025 03:00 UTC
Expected ending: 05/23/2025 04:00 UTC

We are upgrading the forum software. The forum can go down for brief periods of time within the maintenance window. Thank you for your patience.

MatrixGames forum

MAINTENANCE

STATUS RESOLVED

Software upgrade (#55)
Started: 06/04/2025 02:00 UTC
Expected ending: 06/04/2025 03:00 UTC

We are going to upgrade the forum software to the latest version. The downtime should be around 10 minutes within the maintenance window. Thank you for your patience.

MatrixGames forum

MAINTENANCE

STATUS RESOLVED

The forum is under maintenance (#56)
Started: 06/09/2025 19:26 UTC
Expected ending: 06/11/2025 15:26 UTC

The forum is currently under maintenance.

Ageod forum

MAINTENANCE

STATUS WORKED ON

Maintenance (#57)
Started: 06/12/2025 02:25 UTC
Expected ending: 06/12/2025 15:00 UTC

The forum is under maintenance. It shouldbe back in 10 minutes. Thank you for your patience.

Slitherine forum

MAINTENANCE

STATUS RESOLVED

Hosting service is down (#59)
Started: 06/18/2025 01:00 UTC

One of our servers that hosts Slitherine forum is down. The hosting company is working to restore it back to the working state.

Slitherine forum

MAJOR OUTAGE

STATUS WORKED ON

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